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Frequently Asked Questions...
and Answers

What Can I Do To Prepare For My First Appointment?

You will be sent an email with forms to complete prior to your appointment and to map out our location. If you do not have internet access or are unable to print forms, please arrive 30 minutes early to complete the necessary paperwork. Otherwise, please arrive 15 minutes early to get registered.  Bring a driver’s license or photo ID, completed paperwork, any pertinent information or diagnostic tests, insurance card and doctor’s referral, if applicable. Dress comfortably in loose fitting clothing or bring something to change into. Please refrain from wearing any perfume or lotions, as our clinic is allergy friendly and fragrance-free. Please call if you need directions. 

What Can I Expect At My First Appointment?

Your physical therapist will meet with you in a private room to interview you about your medical history and condition, perform an examination of your mobility, strength, tender points and special tests. After your therapist determines what areas need attention, she will perform manual therapy techniques, instruct you in a few simple exercises and establish goals with you for therapy. You will then schedule additional visits based on the therapist’s treatment plan, which often includes weekly treatment for 4 to 6 weeks at a time. You may experience a change in your condition immediately, have general soreness from the exam and/or feel relaxed. The appointment will last up to 60 minutes, so plan accordingly. Read our blog for more details. 

What Can I Expect At Follow-up Appointments?

Your therapist will provide hands-on treatment to address areas of restricted movement and continue to educate you in self-management skills and exercises. Dress comfortably so your clothing does not restrict treatment and your therapist can maintain your modesty. Your appointment will last up to 45 minutes, so plan accordingly and be properly hydrated before and after the session.

Can I Bring My Significant Other To Learn How To Help Me?

Absolutely!  We encourage you to bring your loved one at any session to learn techniques to help you and to understand your condition. This is especially important to manage your symptoms between sessions and after you are discharged from therapy.

What If I Experience A Flare-up Of Symptoms?

We welcome emails to the therapist for questions. If you are unable to obtain relief on your own or with our help, we will make every attempt to schedule an additional appointment in between your normally scheduled appointments.

What If I Have My Menstrual Period?

Your therapist has several treatment options and can use techniques that may help with menstrual cramps and back pain.


What If I Experience A Flare-up After Being Discharged From Therapy?

We welcome emails to the therapist for questions, but recommend returning for a re-evaluation or schedule a telehealth session to discuss your condition. Your therapist may also recommend our Phase II Maintenance program, a once monthly treatment (30 minutes) that is NOT submitted to insurance, to avoid flare-ups. In addition, you may attend one of our 15 minute Dry Needling appointments to decrease trigger points that may be causing pain.



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